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FAQ

Find answers to all your questions here.

How to start bitcoin mining?

Go to the registration page, fill in the required fields and verify your email to activate your account. Keep your password safe, will be used as validation for bitcoin withdrawal.

As soon as you’ve set up the account, you can start to mine your first coins using our bitcoin cloud mining service!

How frequently will I receive my mining output?

Mining outputs will be added to your account balance once a day and automatically. The schedule is not fixed and can change depending on the block size and difficulty of mining at the moment.

How much can you earn?

The results of cryptocurrency mining highly depend on the price and the network difficulties of the given cryptocurrencies that you are mining. Neither of those can be predicted, so each customer must make an independent decision about the benefits of cryptocurrency mining.

Why is my withdrawal taking long?

Transaction is performed automatically after confirmations within the blockchain network. This can take a few minutes or hours. We cannot influence the speed of these confirmations.

Where is your mining farm located?

For security reasons, we do not disclose the exact location of our mining farms. We maintain outsourced datacenters around the world, making cryptocurrency mining easier and more available.

How does the affiliate program works?

We offers a affiliate program to increase your earnings. Each registered user of your referral link automatically becomes a affiliate. You will receive up to 2% referral bonus for every purchase made by any of your affiliates, excluding reinvest purchases. The bonus is automatically added to your account balance shortly after the purchase confirmation.

How can I change my email address?

For your own security we only allow address modifications after following an identification procedure. Please contact our customer service team directly for further information.

How do I register or change my bitcoin address?

You can register or change the bitcoin wallet address in your personal account (My Account > My Profile section).

Why am I not receiving mining outputs?

This may happen for a number of reasons. Please contact us in your personal account or through our web form.

How do I contact customer support?

Customer service is our highest priority. Therefore, if you need help please contact us in your personal account or through our web form, our technical support team are available 24/7.

Are you searching for a quick, profitable, and safe way to mine or invest bitcoins?

Open account for free and start mining and investing bitcoins now!

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